So, what can you do to prevent negative reviews from dragging down your online reputation? The answer is simple: rack up more 5-star reviews. It may sound like a daunting task, but it doesn’t have to be! With tools like Cloutly, you can easily automate your review collection efforts and boost your relevance in Google searches. Here’s the deal: even if you’re currently struggling with a heap of poor reviews, you can quickly turn things around by simply asking your how to remove bad reviews on google customers for legitimate reviews. And the quickest way to do that is to utilize reputation management software like Cloutly While it’s possible to delete Google reviews (and we’ve listed out the current, working ways to kickstart the process), it’s not a surefire way to rebuild your reputation.
Do what you can to delete reviews, but then start building on what’s already working well for your business. Focus on providing the best customer experience possible, and your satisfied customers will be more likely to leave you a positive Google review. Remember, every positive review counts and will help you reach your goal of boosting your online reputation.
With tools like Cloutly, you’ll quickly be able to drive fresh, new Google reviews for your business. The only thing more powerful than a negative review is a tidal wave of positive reviews to drown it out! Cloutly helps you automate the review collection process, from Google, Tripadvisor, and dozens of other review site integrations; it’s your one-stop shop for driving, monitoring, responding to, and showcasing your glowing customer reviews.
With the right tools and approach, you can not only combat negative reviews but also create a strong foundation of positive ones that will help your business thrive. Let’s get to it! Think about the last time you traveled. After you arrived at your destination and checked in at your hotel, what did you do next? If you’re like me, you probably thought about where you were going to eat. But when you’re new to an area, how do you find a good spot?
Rather than asking the hotel clerk — who’s probably a local and has eaten at every place nearby — most of us take out our phones and do a quick Google search. Studies show that 82% of customers won’t patronize a business until they’ve read the reviews. And, since Google is the preferred review site for 64% of consumers, that means just one poor review could determine whether or not you choose to eat at a restaurant.
Every company hopes to receive positive feedback, but the fact is that customers who have poor experiences are more likely to write an online review. It’s your customer service team’s job to keep track of Google reviews and remove the negative comments that are harmful to your business.
Unfortunately, Google doesn’t offer a simple “delete” option for its reviews. Instead, there are only two ways that a review can be removed. The person who posted the review can delete it or your business can “flag the review as inappropriate.” Flagging the review alerts Google that the review is fake or that it doesn’t comply with Google’s review policies.
After that, you’ll be guided to the landing page below where you’ll need to complete a brief report of the issue and submit your email for follow-up communication. It’s important to note that Google has built-in spam checkers that automatically analyze a review for inappropriate, irrelevant, or misleading content. While this feature is pretty reliable, inaccurate reviews are sometimes overlooked which can lead to negative perceptions of your business.